Appterisk Solution(M) Sdn Bhd

Appterisk Chat · Sprint 0

Enterprise live chat, on your terms.

A self-hosted live chat platform for subscriber support, platform administration, and agent conversations—built for organisations that need control over their customer communications.

Self-hostedKeep the platform in your control
Realtime supportPrivate subscriber conversations
A
Appterisk Chat Typically replies in minutes

Hi there! How can we help?

AS

Hello! Welcome to Appterisk. Tell us what you need help with and our team will be happy to assist.

I’d like to know more about Appterisk Chat.

AS

Of course. We can help you explore the right setup for your organisation.

Write a message…

Built as a platform foundation

Own the support experience.

Sprint 0 establishes the core services, separate operational consoles, and realtime support workflow needed to grow Appterisk Chat with confidence.

Separate consoles

Separate consoles

Dedicated dashboards separate subscriber management, platform administration, and agent conversations.

Realtime support

Realtime support

Subscriber owners and Appterisk super admins can hold private support conversations in realtime.

Built for control

Built for control

Run the platform in an environment you control, with a foundation designed for dependable operations and future growth.

Sprint 0 architecture

One platform. Clear operational boundaries.

01

Subscriber dashboard

Subscriber owners manage their environment and contact Appterisk support.

02

Platform dashboard

Super admins manage subscriber support through a separate console.

03

Agent dashboard & widget

Agents work in a conversation-only console alongside an embeddable realtime chat widget.

AI-ready by design

Make every support conversation more useful.

The Appterisk Chat roadmap includes AI capabilities that can help teams respond with greater context, consistency, and speed—while keeping people in control.

01

AI copilot

Give support teams a helpful starting point for replies, summaries, and next steps.

02

Knowledge assistance

Bring relevant guidance closer to the conversation so agents can find answers faster.

03

Voice-to-text

Turn voice messages into searchable conversation context when your team needs it.

Planned capabilities — AI copilot, knowledge features, and transcription are part of the future product roadmap.

Build with Appterisk Chat

Plan a self-hosted support platform for your organisation.

Talk to our team